Second day with the Red Cross up in Carencro, Louisiana. For some great photos of the flooding (to the extent that pictures of a disaster can be called great) see here and here for an article and videos about people still trapped in their homes.
We were getting ready this morning to go out to a couple homes to do casework when one of the Damage Assessment Teams called in to report a neighbourhood in need of clean-up kits. So we loaded the car and headed out. Sure enough, there was extensive flooding. The street was on a hill so those at the bottom had more flooding than those at the top. One house had four feet; most had two-three feet.
We met Miss V. first. She lives closer to the top of the street. Her lawn was covered in clothes. They belonged to her neighbours. Many of them. She was washing clothes and helping out in cleaning as much as she could. I mentioned this to my bf Joey and he said something like “That’s the way we do it in Louisiana.” I knew that, but at the same time it’s so great to see it in action.
We went door to door, talking to folks and handing out the cleaning kits. At the bottom of the street we came across Miss C. She had incurred four feet of water in her house and showed us some pictures. When the flooding came she evacuated grabbing only her purse, her dogs, the clothes she had on and her car keys. When she got to the top of the street she realized she couldn’t go any further. All the exit roads were blocked with flooding so she spent the day there.
But she told us that she’s lucky; she has flood insurance, most of her neighbours don’t. Yet, as she told us her story, and pictures of her houses –she and her husband have already gutted it four feet up all around the first floor– her eyes welled up several times. But at one point, she said “If I had a choice, I would sell. I don’t want to go through this again” and started crying. Yet, she also admitted that it’s been less than a week and that her feelings may change.
Later that day most of the houses on that street were declared as having major damage so we were able to go back to start providing financial assistance. We only had time to do two houses and went to Miss C.’s house first. Red Cross, when a disaster meets certain criteria, is able to provide disaster-related emergency assistance in certain areas; for this disaster that includes clothing/shoes, food/groceries, storage containers and bedding.
As I mentioned yesterday, 91% of Red Cross spending is for humanitarian services and programs. The amount of funding isn’t huge; it is, after all, intended to be emergency assistance. Red Cross is very cognizant that their funding, as an NGO, is from individuals; “donated by the American public” is a catch-phrase I heard yesterday and found myself using a couple times today. What strikes me about important in terms of Red Cross funding is that it doesn’t require a ton of hoops on the client’s part. Once the damage has been assessed and Red Cross has determined its level of involvement, casework can be done in 45 minutes to an hour. At the end of that time clients are given a special credit card. While some people in this flood may get insurance money down the road – it is just that, down the road. People need help now and Red Cross is there to help today.
Miss C. and her husband were so grateful for the assistance we were able to provide. One question that we ask at the end is “Would you state that the Red Cross has been able to meet all of your disaster-related emergency needs?” Miss C said “oh yes, it’s more than I imagined we could get.” And started crying again. She gave us each a long hug as we left to head to the neighbours, saying “Thank you. thank you so much.”
Tomorrow we go back to the same street to provide assistance to a few of her neighbours. Can’t wait!!
From the Red Cross website: “The American Red Cross is where people mobilize to help their neighbors—across the street, across the country, and across the world—in emergencies. Each year, in communities large and small, victims of some 70,000 disasters turn to neighbors familiar and new—the more than half a million volunteers and 35,000 employees of the Red Cross.”